User-Ranking of Content

The Content Review feature lets you:

place a star-based scale on any page of your website
let users apply full or half-star rating increments and a comment
add reviews, depending on how the feature is used
moderate the review comments
display reviews and comments next to content for others to see
run reports to find the highest-rated content; tweak poorly-rated or reviewed content to achieve optimal ratings
control which reviews get posted through a moderation feature

The ContentReview server control enables Ektron users, membership users, and site visitors to rate and review content on a Web page, and lets you display the reviews on your site. See Also: ContentReview

Ektron restricts users to one review per page. If a regular or membership user logs in before rating a piece of content, Ektron remembers the user ID. For any other site visitor, Ektron places a cookie on the person's computer. So, when a page with a ContentReview server control is visited, Ektron checks the user ID and cookie. If neither exists, it displays a rating scale. If the user already rated the page, the user can edit the review but not enter a new one.

NOTE: If you are not logged in as an Ektron or membership user, the browser must have cookies enabled to submit a content review.

Moderating reviews

Moderating Reviews

Ektron lets you moderate reviews. This means that a review must be approved by an Ektron user who has Edit permission for the content before it appears on your site. You enable or disable this capability via each ContentReview server control's Moderate property. The options for authorized users to moderate reviews are as follows.

Workarea > Smart Desktop > Content Reviews
Workarea > Reports > Contents > Content Reviews
Content Rating screen associated with a content item

Upon viewing a pending review, an authorized user has 3 choices.

approve it—your website displays the review
decline it—it is stored with the content's review history but is not visible on your site
edit it—update then approve it; your website displays the edited version

If a ContentReview server control is moderated, the following occurs.

a site visitor sees a submitted review only after it is approved.
an Ektron user can view the status of his or her review by logging into the Workarea and clicking Reports > Contents > Content Reviews.

If a review was rejected or has been pending for too long, the user can submit another.

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Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating Content Rating

Viewing a History of Reviews

Moderating Reviews

Viewing Pending Reviews

Moderating Reviews from the Content Review Screen

Purging Review Data